Website & Orders
Orders
- Can I make changes to my order once it has been placed?
- I haven’t received my order confirmation email, how can I confirm my order has been received?
- How do I use my promo code?
- I'm experiencing technical issues with the site, can you help?
- Can I cancel my order?
- I’d like to purchase an item which is available online, can I do this over the phone?
Payments
- PayPal Payment Outage - Updated 29 NOV 19
- Gift Card & Return Voucher Redemption and Issuance - Updated 29 NOV 19
- What is Afterpay?
- Who can use Afterpay?
- What currencies can I pay in?
- I have received an email requesting verification of my online purchase, what does this mean?