Website & Orders

Products

• Will an item be restocked?
• How does my friend or family member receive an eGift card?
• What if my friend or family member has not received the eGift card?
• How do I know what size to order?

Orders

• Can I make changes to my order once it has been placed?
• Can I cancel my order?
• I received my online order and an item is faulty, what should I do?
• Can I make an order with Bardot and Bardot junior?
• I haven’t received my order confirmation email, how can I confirm my order has been received?
• I'm experiencing technical issues with the site, can you help?

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Payments

• What is Afterpay?
• Who can use Afterpay?
• Which payment methods do you accept?
• How do I use my promo code?
• What currencies can I pay in?
• I’d like to purchase an item which is available online, can I do this over the phone?

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