Frequently Asked Questions

• Can I make changes to my order once it has been placed?
  Due to our quick processing and dispatch times we are unable to cancel or make any changes to your order once it has been placed, this includes changes to your address, items, delivery method and a...

  View More
• Easter & Anzac Day Delivery Timeframes
  Please note that the following dates are Public Holidays in Australia, and as such items will not be dispatched or delivered on these dates.    Good Friday - 19th April 2019 Easter Monday - 22nd Ap...

  View More
• What is your online returns address?
  Items purchased online can be posted to the following address- Bardot - Online Returns63 Victoria CrescentAbbotsfordVIC 3067AUSTRALIAPlease note: Items purchased in store cannot be returned to onli...

  View More
• What is your in store return policy?
  Items purchased in your local Bardot store are eligible for the following- FULL PRICE ITEMS: Full price items are eligible to be returned for a credit note or exchange (stock dependent). SALE/PROMO...

  View More
• Can I use Afterpay in store?
  Yes you can! To use Afterpay in store, simply download the Afterpay app from the app store or visit afterpayit.com.au from your mobile phone. Once you have created an account, you will be able to r...

  View More
• How do I purchase an eGift Card?
  Simply click 'Gift Cards' in the menu below and fill out the details, including your recipient's name and email address, add your message and amount and then add to your bag.  If you need any furth...

  View More