Frequently Asked Questions

• Can I make changes to my order once it has been placed?
  Due to our quick processing and dispatch times we are unable to cancel or make any changes to your order once it has been placed, this includes changes to your address, items, delivery method and a...

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• Afterpay Outage 14th Feb 2019
  AfterPay Australia is currently experiencing technical difficulties. As such, the AfterPay payment method is currently unavailable on bardot.com. To monitor the status of this outage, we encourage ...

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• What is your online returns address?
  Items purchased online can be posted to the following address- Bardot - Online Returns63 Victoria CrescentAbbotsfordVIC 3067AUSTRALIAPlease note: Items purchased in store cannot be returned to onli...

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• What is your in store return policy?
  Items purchased in your local Bardot store are eligible for the following- FULL PRICE ITEMS: Full price items are eligible to be returned for a credit note or exchange (stock dependent). SALE/PROMO...

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• How do I purchase an eGift Card?
  Simply click 'Gift Cards' in the menu below and fill out the details, including your recipient's name and email address, add your message and amount and then add to your bag.  If you need any furth...

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