We are sorry to hear this! We want you to receive your orders ASAP.
Delivery timeframes vary based on your selected shipping method:
Standard Shipping orders are sent via Australia Post Parcel Post and can take up to 10 business days from dispatch.
Auspost Express delivery for Australian orders take 1-3 business days from dispatch.
DHL express for international orders take 2-5 business days from dispatch.
If your order hasn’t been received within these time frames please contact our friendly customer service team at hello@bardot.com and they'll be happy to work with you to a resolution.
Please also be aware there may be delays with the carrier. On a rare occasion and during peak periods, packages can arrive outside of the estimated timeframe, unfortunately this is out of our control however we appreciate your patience and understanding.
From time to time there can be delivery delays - please check here for any updates.