We are sorry to hear this! Please submit a request below to hello@bardot.com, including a screenshot of the error you are encountering and confirm the website you are trying to place the order on, and our team will investigate and respond to you ASAP.
Alternatively you can call us on 1300 466 526 Monday - Thursday 9am - 5pm AEDT and Friday 9am - 4pm AEDT.